Shipping policy
We are committed to providing customers with the best shopping experience, including fast and safe shipping services. Below are details about our shipping policy:
1. Order Processing Time
Once payment is confirmed, we will process and package your order within 1-3 business days. A confirmation email with tracking information will be sent to you once your order has been shipped.
Orders placed on weekends or during public holidays will be processed the next business day.
2. Delivery Time
Once your order has been processed and shipped, you should expect to receive your order within 7-15 business days. Orders will be shipped Monday through Saturday, excluding Sundays and public holidays.
Please note that in the event of unforeseen circumstances such as natural disasters or customs-related issues, delivery times may be affected. We always try to provide the most accurate estimated delivery times, however, we cannot guarantee specific delivery dates.
3. Delivery Issues
If your order does not arrive within the estimated time, please contact our customer service team for assistance.
In the event that your package is damaged or lost during transit, we will work with the carrier to resolve the issue and ensure you receive your product.
4. Delivery Areas
Currently, we only offer delivery within the United States. If you are outside of this area and would like to place an order, please contact us to review the possibility of shipping to your address.
5. Shipping Costs
We apply a standard shipping rate of $6.99 for all orders.
6. Shipping Services
We work with the USPS to ensure that each order reaches our customers safely and on time. USPS provides a reliable delivery service, ensuring your order is processed and delivered quickly and accurately. We are committed to providing the best shopping experience with reliable USPS shipping.
7. Contact us
If you have any questions or need further assistance with our shipping policies, please contact customer service.
Email: [email protected]
Address business: 328 Shappee St, Horseheads, NY 14845, USA
Mon – Sat | 9:00am – 6:00pm (EST)
We are always ready to assist you. Thank you for trusting and choosing our store!